Return And Refund Policy
📦 Return & Refund Policy – Miss India
At Miss India, customer satisfaction is our priority. We strive to provide high-quality women’s fashion products including kurtis, sarees, dresses, cosmetics, and jewelry. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
🔄 1. Eligibility for Returns
You may request a return or exchange for eligible items within 7 days of receiving your order.
To qualify for a return:
- The item must be unused, unwashed, and in original condition
- Original tags, packaging, and invoice must be intact
- The product should not be damaged or altered
❌ 2. Non-Returnable Items
The following items are not eligible for return or refund:
- Cosmetics and beauty products
- Jewelry and accessories
- Innerwear or customized products
- Items purchased during clearance or sale offers
💰 3. Refund Process
Once we receive and inspect the returned item:
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
- Shipping charges are non-refundable unless the product received was damaged or incorrect
🚚 4. Return Shipping
Customers are responsible for return shipping costs unless:
- The wrong product was delivered
- The item arrived damaged or defective
Please ensure products are packed securely before returning.
⚠️ 5. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- Share clear photos of the product and packaging
- We will arrange a replacement or refund after verification
📦 6. Exchange Policy
We offer exchanges based on product availability for:
- Size issues
- Defective products
- Incorrect items delivered
Exchange requests must be raised within the eligible return period.
📞 7. Contact Us
For return, refund, or exchange requests, please contact:
Miss India – Trivandrum
📧 Email: sahad933@yahoo.com
We appreciate your trust in Miss India and thank you for shopping with us.
